CRM Applications Manager - Sales

Resumen del empleo

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The CRM manager will manage a team of Systems analysts and Developers, supporting our Salesforce implementation.  This team will understand the business drivers as well as Salesforce feature set, and develop and implement a roadmap for the various business areas leveraging Salesforce.  Responsibilities include:  

  • Work with business partners to understand priorities and staffing capacity
  • Lead the team to implement planned projects – analysis, configuration, development 
  • Understand Salesforce product roadmap 
  • Understand industry trends 
  • Create and manage MathWorks Salesforce roadmap 
  • Provide R&D for new features, business needs, and app exchange products


  • Manage systems analysts and web developers supporting the Salesforce system
  • Work with systems analysts to develop Salesforce roadmap for different business areas
  • Work with business area liaisons to understand their goals and requirements
  • Work with Salesforce contacts to keep up to speed on Salesforce roadmap
  • Manage Salesforce developers to design and implement solutions that balance business needs with technical simplicity

Cualificaciones mínimas

  • A bachelor's degree and 7 years of professional work experience (or equivalent experience) is required. 2 years management experience is required.
  • Experience with Salesforce
  • Experience with Management

Cualificaciones adicionales

  • Experience with CRM (Customer Relationship Management)
  • Experience with product roadmaps
  • Experience with Sales and Marketing domains 
  • Experience managing Systems analysts and developers
  • Salesforce Certifications a plus 

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You and MathWorks

Why MathWorks?

It's the chance to collaborate with bright, passionate people. It's the opportunity to accelerate the pace of discovery, innovation, and learning in engineering and science. And it’s a commitment to doing the right thing—for each individual, our customers, and the local community. We cultivate an enjoyable, participatory, and rational environment that champions individual growth, appreciates diversity, encourages initiative, values collaboration, shares success, and rewards excellence.

MathWorks develops MATLAB and Simulink, the leading technical computing software used by engineers and scientists. The company employs more than 6,500 people in 16 countries, with headquarters in Natick, Massachusetts, USA. MathWorks is privately held and has been profitable every year since its founding in 1984.

YOU + MathWorks = Unlimited Possibilities

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