HOW TO REACTIVATE MY INSTALLATION---somehow got wrong user name

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James Candy
James Candy on 8 Oct 2021
Answered: Image Analyst on 8 Oct 2021
Had to install with another user who had admin privilage on this new machine---how do I change user name to get software activated for use

Answers (1)

Image Analyst
Image Analyst on 8 Oct 2021
Call them on the phone NOW, or else you will be down the whole weekend.
Call 1-508-647-7000.
We can't do anything for you here. Only the Mathworks sales can do that which is why you need to call them. Do not email or you might be waiting until next week. You have just a few hours left. I think they close around 8:00 p.m. Eastern time.

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