How to download the certificate

Buenos días

Acabé el curso de Simulink Onramp en línea; pero no me deja descargar el certificado; al abrir nuevamente me sale 0% de realización. Si le coloco realizar el curso en línea si me sale el 100% realizado. Su gentil ayuda por favor.

Atentamente

Carlos Tomalá

Good morning. I finished the Simulink OnRamp online course, but I can't download the certificate. When I open it again, it shows 0% completion. If I select "complete the course online," it shows 100% completion. Your kind assistance would be greatly appreciated.

Sincerely, Carlos Tomalá

[Torsten]

Contact MATLAB support:

https://uk.mathworks.com/support/contact_us.html

The members of the answers forum are volunteers trying to help MATLAB users with their code, not MATLAB employees.

Contacta con el soporte técnico de MATLAB:

https://uk.mathworks.com/support/contact_us.html

Los miembros del foro de respuestas son voluntarios que ayudan a los usuarios de MATLAB con su código, no son empleados de MATLAB.

[Dyuman Joshi]

FAQ like threads on this topic -

https://in.mathworks.com/matlabcentral/answers/2046420-matlab-simulink-onramp-s-progress-displays-incorrectly-like-0-in-a-web-browser?s_tid=srchtitle

https://in.mathworks.com/matlabcentral/answers/456557-why-did-all-my-online-course-progress-disappear?s_tid=ta_ans_results

https://in.mathworks.com/matlabcentral/answers/1941224-how-do-i-continue-my-onramp-course-in-the-matlab-desktop-app-if-i-started-in-matlab-online

Answer 1

[John D'Errico]

I'm sorry, but no, we cannot resolve your problem. Answers is not customer support. Answers is a volunteer forum, generally composed of people not even employed by The MathWorks. We have no ability to fix any site related problem you may have.

You can contact Support directly however.

https://www.mathworks.com/support/contact_us.html