Matlab crash dump - Unknown exception 0xe0434f4d

Hello,

I am registering several crash of a process which periodically calls a library (compiled in Visual Studio), which in turn uses a Matlab library .dll (compiled with Matlab 2014b).

In the instants where the process is killed, I find matlab crash logs. I share one example below. Can you give an idea to solve?

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Unknown exception 0xe0434f4d detected at Thu Jun 08 09:02:50 2023

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Configuration:

Crash Decoding : Disabled

Default Encoding : windows-1252

MATLAB Architecture: win32

MATLAB Root : C:\Program Files (x86)\MATLAB\MATLAB Compiler Runtime\v84

MATLAB Version : 8.4.0.150421 (R2014b)

Operating System : Microsoft Windows Server 2012

Processor ID : x86 Family 6 Model 85 Stepping 7, GenuineIntel

Fault Count: 1

Abnormal termination:

Unknown exception 0xe0434f4d

Register State (from fault):

EAX = 2787ecf0 EBX = e0434f4d

ECX = 00000001 EDX = 00000000

ESP = 2787ecf0 EBP = 2787ed4c

ESI = 2787ed84 EDI = 183426a0

EIP = 76703642 EFL = 00000216

CS = 00000023 DS = 0000002b SS = 0000002b

ES = 0000002b FS = 00000053 GS = 0000002b

Stack Trace (from fault):

[ 0] 0x76703642 C:\Windows\System32\KERNELBASE.dll+01193538 RaiseException+00000098

[ 1] 0x6ba47dfc C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll+00491004 GetCLRFunction+00006855

[ 2] 0x6bb1fc4c C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll+01375308 CopyPDBs+00014832

[ 3] 0x6bbce936 C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll+02091318 Ordinal24+00255955

[ 4] 0x6b1080b1 C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\01360169f07f151e91c48fae00fff845\mscorlib.ni.dll+02326705

[ 5] 0x6b108088 C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\01360169f07f151e91c48fae00fff845\mscorlib.ni.dll+02326664

[ 6] 0x69375d24 C:\Windows\assembly\NativeImages_v2.0.50727_32\System\5a07b7c27f596baff71f778565d459c9\System.ni.dll+05922084

[ 7] 0x02d6d98d <unknown-module>+00000000

[ 8] 0x04caac15 <unknown-module>+00000000

[ 9] 0x69375d77 C:\Windows\assembly\NativeImages_v2.0.50727_32\System\5a07b7c27f596baff71f778565d459c9\System.ni.dll+05922167

[ 10] 0x6b0dc163 C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\01360169f07f151e91c48fae00fff845\mscorlib.ni.dll+02146659

[ 11] 0x6b0dbff9 C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\01360169f07f151e91c48fae00fff845\mscorlib.ni.dll+02146297

[ 12] 0x6b9d1b8c C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll+00007052

[ 13] 0x6b9e8633 C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll+00099891

[ 14] 0x6b9e8e33 C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll+00101939

[ 15] 0x6b9e8e74 C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll+00102004

[ 16] 0x6b9e8ee1 C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll+00102113

[ 17] 0x6bb15b77 C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll+01334135 IEE+00324199

[ 18] 0x6ba096e7 C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll+00235239 CoUninitializeEE+00074139

[ 19] 0x6ba09683 C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll+00235139 CoUninitializeEE+00074039

[ 20] 0x6ba095a4 C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll+00234916 CoUninitializeEE+00073816

[ 21] 0x6ba09735 C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll+00235317 CoUninitializeEE+00074217

[ 22] 0x6ba87c04 C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll+00752644 GetPrivateContextsPerfCounters+00047305

[ 23] 0x6bb1580c C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll+01333260 IEE+00323324

[ 24] 0x6ba8789d C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll+00751773 GetPrivateContextsPerfCounters+00046434

[ 25] 0x6baf5d79 C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll+01203577 IEE+00193641

[ 26] 0x75000419 C:\Windows\System32\KERNEL32.dll+00132121

[ 27] 0x76f772fd C:\Windows\SYSTEM32\ntdll.dll+00422653 RtlGetAppContainerNamedObjectPath+00000237

[ 28] 0x76f772cd C:\Windows\SYSTEM32\ntdll.dll+00422605 RtlGetAppContainerNamedObjectPath+00000189

Answer 1

[Image Analyst]

2014b is pretty old. Are you using Windows7 32 bit? Or a modern 64 bit system? See if you can get the publisher to recompile the code in the latest version of MATLAB.

[Chiara]

Thanks for help.

I compile the dll on a Matlab installed on Windows7 64bit.

This dll then is imported into a Visual Studio project to produce a 32 bit dll used for a 32bit process running on a virtual machine with Windows OS (Microsoft Windows Server 2012).

Could you give any further detail about the sentence "get the publisher to recompile the code in the latest version of MATLAB"? what do you mean?

[Image Analyst]

I assumed you were using a program or DLL given to you by someone else, like a company or some legacy program that you have. If it's your program and you compiled it yourself, I recommend you upgrade to the latest version and try it. Why make new software to run 10 year old code? Just modernize everything.