mircosoft visuall 2005 C++ 2005 redistributiable error in installation of RMatlab 2013b

I am going to install matlab R2013b on window 7 and 32 bit operating system. I am installing this on my laptop. But i run 32 bit setup then after a minute of installation this error appeared

After that i have to restart my PC. I am installing this software from external drive with my laptop. I try again and again and then after long time of effort posting this to you people.

Please help!

Thanks

Usman .

Answer 1

[Image Analyst]

Try downloading from Microsoft and installing it before installing MATLAB https://www.microsoft.com/en-us/download/details.aspx?id=3387. Reboot in between installations. Try running the installers as an Administrator. Otherwise call the Mathworks for free installation help on Monday.

[Muhammad Usman Saleem]

@Image , I have download again from your link but still problem is same? What i do now? I have Matlab 2007b which install without any problem. I want to run hsd files what why using 2013 version?

[Image Analyst]

I gave several suggestions. Did you see the last one? The last sentence in my answer?

[Muhammad Usman Saleem]

@Image thanks for your last comment. Please tell me how i can contact online with mathwork team?

Thanks in advance

[Image Analyst]

Try this link: http://www.mathworks.com/company/aboutus/contact_us/?s_tid=gn_cntus

You can also send an email to [e-mail] but I really don't recommend it since that will be so very much slower than just calling them on the phone. Installation help is free for everyone including those with the Student Suite.

[Muhammad Usman Saleem]

@Image this was the reply from support center

"Error 1935" indicates that there is a problem with the Microsoft Visual C++ Redistributable package, which is required by MATLAB. The error typically means that the package failed to install properly.

To resolve this issue, try the following:

1) Install the Microsoft Visual C++ Redistributable package from an alternate location:
- Run the MATLAB installer and wait for it to finish unzipping
- Open the temporary folder that was created
- Run the Visual C++ installer from the following location
_temp_matlab_R20XXx_win64\bin\win64\vcredist_x64.exe
- Run the Visual C++ installer from the following location
_temp_matlab_R20XXx_win64\bin\win64\vc90\vcredist_x64.exe

If you cannot install the Microsoft Visual C++ Redistributable package, proceed to the next step.

2) Install any pending Windows Updates and restart the computer to apply the updates:
- Open the Control Panel
- Click on "Windows Update"
- Click on "Check for updates"
- If updates are available, click on "Install Updates"
- After the updates are installed, restart the computer to apply the updates
- Run the Visual C++ installer from the locations listed in step 1

If you cannot install the Microsoft Visual C++ Redistributable package, proceed to the next step.

3) Uninstall all versions of Microsoft Visual C++ and then try installing the version required by MATLAB:
- Open the Windows Control Panel
- Click on "Programs and Features"
- Click on "Microsoft Visual C++ #### Redistributable", where #### = 2005/2008/2010
- Click on "Uninstall"
- Go through the uninstall process
- Repeat these steps for every instance of "Microsoft Visual C++ [YEAR] Redistributable"
- Restart your computer
- Run the Visual C++ installer from the locations listed in step 1

If you cannot install the Microsoft Visual C++ Redistributable package, proceed to the next step.

4) Download and install the Microsoft Visual C++ 2008 Redistributable Package (x64), which is available directly from Microsoft's website:

https://www.microsoft.com/en-us/download/details.aspx?id=15336

If you cannot install the Microsoft Visual C++ Redistributable package, proceed to the next step.

5) If you tried all of the steps above, but you still cannot install the Visual C++ Redistributable package, then there may be a critical problem with the Windows Installer entries.
If this is the case, you can try restoring the operating system to a previous state using Windows System Restore. For more information, see Microsoft's website:

Windows 10:
http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options

Windows 8.x:
http://windows.microsoft.com/en-gb/windows-8/restore-refresh-reset-pc

Windows 7:
http://windows.microsoft.com/en-US/windows7/products/features/system-restore

Windows Vista:
http://support.microsoft.com/kb/936212

Windows XP:
http://support.microsoft.com/kb/306084

6) If you still get Error 1935, then there is a critical problem with your operating system, in which case you will need to contact Microsoft support for assistance:

https://support.microsoft.com/en-us
1 [phone]

I have checked all updates of my window. Also my matlab is in external hard drive. What is meant by Install the Microsoft Visual C++ Redistributable package from an alternate location: and onward.

In my country there is not support center for matlab that why i contact by mail.

Thanks

Answer 2

[Lowell Day]

Please see the following solution:

Why do I get a Microsoft Visual C++ Redistributable error 1935 when installing MATLAB on Windows? http://www.mathworks.com/matlabcentral/answers/92050

[Muhammad Usman Saleem]

@Lowell Day thanks for your contribution.On my PC , now Borland C++ 5.02 is running also.Same error appear when i try to install matlab R2013b both case when i not install borland C++5.02 and after install of it.

Your link telling me i have to reboot my window to previous version. But i am getting same error even after installing new window 7?

[Image Analyst]

Why won't you just call them like I suggested? For installation, licensing, and activation questions, this is nearly always the fastest way to a solution. You've now been waiting 3 days for what could have been solved in less than a few hours (and that's if they had to go research it). Why? Why don't you want it solved quickly? Don't insist on getting an answer via Answers forum when you can get FREE help via the phone.

[Muhammad Usman Saleem]

tell me @Image why you not guiding me in this query ?

I can not call to support team want assistance on your answer

Regards

[Image Analyst]

First of all, I don't know the answer.

Second, they deal with installation issues everyday while I only do it like a dozen times a year or so.

Next, like the FAQ says, there can be so many possible different reasons that I can't know them all. Once I just had to install the Visual C++ from Microsoft (not the included one in the MATLAB installer) and that worked. Once it didn't work until I had rebooted. Others have said that that didn't work. So there can be so many reasons I can't know them all.

Next, you're paying them a ton of money for the compiler and that includes technical support so you might as well get your money's worth. I know you have a telephone, and I know you have email and if you had used either one of those, you'd be up and running by now. Now you'll have to wait until the New Years weekend is over. You can call the main phone number in the US, you know, if your particular country does not have a call center.

And perhaps one of the best benefits of contacting the Mathworks Tech Support directly is that they can send you a WebEx link so that they can directly see and run your computer, which will lead to a very fast resolution of your problem.

Monday I hope you'll call them. Good luck.

[Muhammad Usman Saleem]

ok. Call will be fine.

Thanks

Answer 3

[ken ryu]

Hi ,

there is ONE thing that worked perfectly for me :

Start "Windows Modules Installer" service (in French : the service name is "Programme d’installation pour les modules Windows") (Solution originaly found here : http://computerstepbystep.com/windows_modules_installer_service.html )

You can find the original answer here : https://www.mathworks.com/matlabcentral/answers/75802-how-to-fix-installation-error-error-1935

Kenryu