How can I solution matlab crash

MATLAB crash <file:C>:\Users\kai\AppData\Local\Temp\matlab_crash_dump.12308-1:

------------------------------------------------------------------------ Assertion detected at Thu Nov 08 21:04:24 2018 ------------------------------------------------------------------------

Configuration: Crash Decoding : Disabled - No sandbox or build area path Crash Mode : continue (default) Current Graphics Driver: Unknown hardware Default Encoding : Big5 Deployed : false Graphics card 1 : NVIDIA ( 0x10de ) NVIDIA GeForce GTX 960 Version 25.21.14.1634 Host Name : DESKTOP-KOQM76I Java Crash Report : C:\Users\kai\AppData\Local\Temp\hs_error_pid12308.log MATLAB Architecture : win64 MATLAB Entitlement ID: Unknown MATLAB Root : C:\Program Files\MATLAB\R2016b MATLAB Version : 9.1.0.441655 (R2016b) OpenGL : hardware Operating System : Microsoft Windows 10 專業版 Processor ID : x86 Family 6 Model 60 Stepping 3, GenuineIntel Virtual Machine : Java 1.7.0_60-b19 with Oracle Corporation Java HotSpot™ 64-Bit Server VM mixed mode Window System : Version 10.0 (Build 17134)

Fault Count: 1

Assertion in void __cdecl `anonymous-namespace'::mwJavaAbort(void) at b:\matlab\src\jmi\jmi\javainit.cpp line 1418: Fatal Java Exception. See Java Crash Report for details.

Register State (captured): RAX = 00000000108ff2e8 RBX = 00000000108ff2e8 RCX = 00000000043f0660 RDX = 0000000000000000 RSP = 00000000043f05e0 RBP = 000000001ddc93b0 RSI = 00000000108ff2e8 RDI = 0000000000000000

   R8 = 0000000000000000   R9 = 00007ff874520000
  R10 = 00000000108ef317  R11 = 00000000108ef317
  R12 = 000000001ddc93b0  R13 = 00000000043f0ca0
  R14 = 00000000108ef218  R15 = 00000000108ff268

RIP = 000000001072971a  EFL = 00000202

   CS = 0033   FS = 0053   GS = 002b

Stack Trace (captured): [ 0] 0x0000000010724153 C:\Program Files\MATLAB\R2016b\bin\win64\libmwfl.dll+00082259 [ 1] 0x0000000010722a68 C:\Program Files\MATLAB\R2016b\bin\win64\libmwfl.dll+00076392 [ 2] 0x0000000010725b2a C:\Program Files\MATLAB\R2016b\bin\win64\libmwfl.dll+00088874 [ 3] 0x0000000010725377 C:\Program Files\MATLAB\R2016b\bin\win64\libmwfl.dll+00086903 [ 4] 0x0000000010729168 C:\Program Files\MATLAB\R2016b\bin\win64\libmwfl.dll+00102760 [ 5] 0x000000001dd68c27 C:\Program Files\MATLAB\R2016b\bin\win64\jmi.dll+00691239 [ 6] 0x0000000070637b6d C:\Program Files\MATLAB\R2016b\sys\java\jre\win64\jre\bin\server\jvm.dll+02390893 [ 7] 0x0000000070620ad8 C:\Program Files\MATLAB\R2016b\sys\java\jre\win64\jre\bin\server\jvm.dll+02296536 [ 8] 0x00000000706388e6 C:\Program Files\MATLAB\R2016b\sys\java\jre\win64\jre\bin\server\jvm.dll+02394342 [ 9] 0x000000007063c2d8 C:\Program Files\MATLAB\R2016b\sys\java\jre\win64\jre\bin\server\jvm.dll+02409176 [ 10] 0x00000000706d3a48 C:\Program Files\MATLAB\R2016b\sys\java\jre\win64\jre\bin\server\jvm.dll+03029576 [ 11] 0x00007ff8a8e9ed2d C:\WINDOWS\SYSTEM32\ntdll.dll+00650541 [ 12] 0x00007ff8a8e06c86 C:\WINDOWS\SYSTEM32\ntdll.dll+00027782 [ 13] 0x00007ff8a8e9dc5e C:\WINDOWS\SYSTEM32\ntdll.dll+00646238 [ 14] 0x00007ff85c6d1111 C:\Program Files\Common Files\Microsoft Shared\Office16\mso40uiwin32client.dll+03543313 [ 15] 0x00007ff8812ac840 C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll+00051264 [ 16] 0x00007ff8812a2e83 C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll+00011907 [ 17] 0x00007ff8a8e9e2b3 C:\WINDOWS\SYSTEM32\ntdll.dll+00647859 [ 18] 0x00007ff85c47366f C:\Program Files\Common Files\Microsoft Shared\Office16\mso40uiwin32client.dll+01062511 [ 19] 0x00007ff85c465cae C:\Program Files\Common Files\Microsoft Shared\Office16\mso40uiwin32client.dll+01006766 [ 20] 0x00007ff85bc356ff C:\Program Files\Common Files\Microsoft Shared\Office16\mso99Lwin32client.dll+00612095 [ 21] 0x00007ff85a95f29f C:\Program Files\Common Files\Microsoft Shared\Office16\mso.dll+00651935 [ 22] 0x00007ff85a8cdbb1 C:\Program Files\Common Files\Microsoft Shared\Office16\mso.dll+00056241 [ 23] 0x00007ff85a672d29 C:\Program Files\Common Files\Microsoft Shared\OFFICE16\ACECORE.DLL+00011561 [ 24] 0x00007ff85a672c32 C:\Program Files\Common Files\Microsoft Shared\OFFICE16\ACECORE.DLL+00011314 [ 25] 0x00007ff8795f4bfa C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE16\ACEODBC.DLL+00019450 [ 26] 0x00007ff8795f40d7 C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE16\ACEODBC.DLL+00016599 [ 27] 0x00007ff85d3f81d7 C:\WINDOWS\SYSTEM32\ODBC32.dll+00033239 [ 28] 0x00007ff85d3f5c6a C:\WINDOWS\SYSTEM32\ODBC32.dll+00023658 [ 29] 0x00007ff85d3f4c1d C:\WINDOWS\SYSTEM32\ODBC32.dll+00019485 [ 30] 0x000000003947772e C:\Program Files\MATLAB\R2016b\sys\java\jre\win64\jre\bin\JdbcOdbc.dll+00030510 [ 31] 0x00000000446f3150 unknown-module+00000000

If this problem is reproducible, please submit a Service Request via: http://www.mathworks.com/support/contact_us/

A technical support engineer might contact you with further information.

Thank you for your help.

Answer 1

[madhan ravi]

As the error message states:

"_If this problem is reproducible, please submit a Service Request via: http://www.mathworks.com/support/contact_us/_"

contact mathworks support team they will guide you further participants here don't have access to those type of informations