cannot install R2012a on windows 7 64bit

hello everyone .... when i try to install matlab R2012a on my system it generates a notepad file named "hs_err_pid6964" which contains "# # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000077b3f4c5, pid=6964, tid=8164 # # JRE version: 6.0_17-b04 # Java VM: Java HotSpot™ 64-Bit Server VM (14.3-b01 mixed mode windows-amd64 ) # Problematic frame: # C [ntdll.dll+0x4f4c5] # # If you would like to submit a bug report, please visit: # http://java.sun.com/webapps/bugreport/crash.jsp #

--------------- T H R E A D ---------------

Current thread (0x00000000009aa800): JavaThread "main" [_thread_in_Java, id=8164, stack(0x0000000000030000,0x0000000000130000)]

siginfo: ExceptionCode=0xc0000005, reading address 0xffffffffffffffff

Registers: EAX=0x00000000001199f8, EBX=0x0000000000000002, ECX=0x0000000000119ac8, EDX=0x0000000000119a38 ESP=0x00000000001199e8, EBP=0x000007fedf3c3560, ESI=0x0000000000000020, EDI=0x0000000000000000 EIP=0x0000000077b3f4c5, EFLAGS=0x0000000000010202

Top of Stack: (sp=0x00000000001199e8) 0x00000000001199e8: 0000000000000202 0000000077af7749 0x00000000001199f8: 000007fffffdd000 000000002c28adf0 0x0000000000119a08: 000000002cabdc00 0000000000000000 0x0000000000119a18: 0000000000119c00 0000000000119c30 0x0000000000119a28: 0000000000000000 0000000200000003 0x0000000000119a38: 0000000000130000 000000000010b000 0x0000000000119a48: 000000000011a250 0000000002de6ebc 0x0000000000119a58: 0000000002de6410 0000000000000000 0x0000000000119a68: 0000000000000000 000000000011a250 0x0000000000119a78: 000000000011a220 0000000002da6f7a 0x0000000000119a88: 0000000002da6f10 0000000000000000 0x0000000000119a98: 0000000000000000 000000000011a220 0x0000000000119aa8: 000000000011a2e0 0000000002d75969 0x0000000000119ab8: 0000000002d74e90 0000000000000000 0x0000000000119ac8: 000000000011a348 000000000011a2e0 0x0000000000119ad8: 000000000011a2e0 0000000002d75969

Instructions: (pc=0x0000000077b3f4c5) 0x0000000077b3f4b5: 00 00 4c 89 b1 e8 00 00 00 4c 89 b9 f0 00 00 00 0x0000000077b3f4c5: 0f ae 81 00 01 00 00 0f 29 81 a0 01 00 00 0f 29

Stack: [0x0000000000030000,0x0000000000130000], sp=0x00000000001199e8, free space=934k Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code) C [ntdll.dll+0x4f4c5]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code) v blob 0x0000000002da7039 j sun.misc.URLClassPath$JarLoader.ensureOpen()V+4 j sun.misc.URLClassPath$JarLoader.getResource(Ljava/lang/String;Z)Lsun/misc/Resource;+21 j sun.misc.URLClassPath.getResource(Ljava/lang/String;Z)Lsun/misc/Resource;+53 j sun.misc.URLClassPath.getResource(Ljava/lang/String;)Lsun/misc/Resource;+3 j java.lang.ClassLoader.getBootstrapResource(Ljava/lang/String;)Ljava/net/URL;+15 j java.lang.ClassLoader.getResource(Ljava/lang/String;)Ljava/net/URL;+20 j java.lang.ClassLoader.getResource(Ljava/lang/String;)Ljava/net/URL;+12 j java.lang.ClassLoader.getResource(Ljava/lang/String;)Ljava/net/URL;+12 j sun.reflect.misc.MethodUtil.findClass(Ljava/lang/String;)Ljava/lang/Class;+35 j sun.reflect.misc.MethodUtil.loadClass(Ljava/lang/String;Z)Ljava/lang/Class;+16 j java.lang.ClassLoader.loadClass(Ljava/lang/String;)Ljava/lang/Class;+3 j java.lang.ClassLoader.loadClassInternal(Ljava/lang/String;)Ljava/lang/Class;+2 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javax.swing.JPanel.<init>()V+2 j javax.swing.JRootPane.createGlassPane()Ljava/awt/Component;+4 j javax.swing.JRootPane.<init>()V+11 j javax.swing.JFrame.createRootPane()Ljavax/swing/JRootPane;+4 j javax.swing.JFrame.frameInit()V+16 j javax.swing.JFrame.<init>()V+20 j com.mathworks.wizard.ui.UIModule.provideJFrame()Ljavax/swing/JFrame;+4 v ~StubRoutines::call_stub j sun.reflect.NativeMethodAccessorImpl.invoke0(Ljava/lang/reflect/Method;Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;+0 j sun.reflect.NativeMethodAccessorImpl.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;+87 j sun.reflect.DelegatingMethodAccessorImpl.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;+6 j java.lang.reflect.Method.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;+161 j com.google.inject.internal.ProviderMethod.get()Ljava/lang/Object;+57 j com.google.inject.InternalFactoryToProviderAdapter.get(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;Lcom/google/inject/spi/Dependency;)Ljava/lang/Object;+14 j com.google.inject.ProviderToInternalFactoryAdapter$1.call(Lcom/google/inject/internal/InternalContext;)Ljava/lang/Object;+18 j com.google.inject.InjectorImpl.callInContext(Lcom/google/inject/ContextualCallable;)Ljava/lang/Object;+62 j com.google.inject.ProviderToInternalFactoryAdapter.get()Ljava/lang/Object;+21 j com.google.inject.Scopes$1$1.get()Ljava/lang/Object;+24 j com.google.inject.InternalFactoryToProviderAdapter.get(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;Lcom/google/inject/spi/Dependency;)Ljava/lang/Object;+14 j com.google.inject.SingleParameterInjector.inject(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;)Ljava/lang/Object;+25 j com.google.inject.SingleParameterInjector.getAll(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;[Lcom/google/inject/SingleParameterInjector;)[Ljava/lang/Object;+48 j com.google.inject.ConstructorInjector.construct(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;Ljava/lang/Class;)Ljava/lang/Object;+49 j com.google.inject.ConstructorBindingImpl$Factory.get(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;Lcom/google/inject/spi/Dependency;)Ljava/lang/Object;+30 j com.google.inject.FactoryProxy.get(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;Lcom/google/inject/spi/Dependency;)Ljava/lang/Object;+14 j com.google.inject.ProviderToInternalFactoryAdapter$1.call(Lcom/google/inject/internal/InternalContext;)Ljava/lang/Object;+18 j com.google.inject.InjectorImpl.callInContext(Lcom/google/inject/ContextualCallable;)Ljava/lang/Object;+62 j 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com.google.inject.InternalFactoryToProviderAdapter.get(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;Lcom/google/inject/spi/Dependency;)Ljava/lang/Object;+14 j com.google.inject.ProviderToInternalFactoryAdapter$1.call(Lcom/google/inject/internal/InternalContext;)Ljava/lang/Object;+18 j com.google.inject.InjectorImpl.callInContext(Lcom/google/inject/ContextualCallable;)Ljava/lang/Object;+62 j com.google.inject.ProviderToInternalFactoryAdapter.get()Ljava/lang/Object;+21 j com.google.inject.Scopes$1$1.get()Ljava/lang/Object;+24 j com.google.inject.InternalFactoryToProviderAdapter.get(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;Lcom/google/inject/spi/Dependency;)Ljava/lang/Object;+14 j com.google.inject.SingleParameterInjector.inject(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;)Ljava/lang/Object;+25 j com.google.inject.SingleParameterInjector.getAll(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;[Lcom/google/inject/SingleParameterInjector;)[Ljava/lang/Object;+48 j com.google.inject.ConstructorInjector.construct(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;Ljava/lang/Class;)Ljava/lang/Object;+49 j com.google.inject.ConstructorBindingImpl$Factory.get(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;Lcom/google/inject/spi/Dependency;)Ljava/lang/Object;+30 j com.google.inject.FactoryProxy.get(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;Lcom/google/inject/spi/Dependency;)Ljava/lang/Object;+14 j com.google.inject.ProviderToInternalFactoryAdapter$1.call(Lcom/google/inject/internal/InternalContext;)Ljava/lang/Object;+18 j com.google.inject.InjectorImpl.callInContext(Lcom/google/inject/ContextualCallable;)Ljava/lang/Object;+62 j com.google.inject.ProviderToInternalFactoryAdapter.get()Ljava/lang/Object;+21 j com.google.inject.Scopes$1$1.get()Ljava/lang/Object;+24 j com.google.inject.InternalFactoryToProviderAdapter.get(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;Lcom/google/inject/spi/Dependency;)Ljava/lang/Object;+14 j com.google.inject.InjectorImpl$4$1.call(Lcom/google/inject/internal/InternalContext;)Ljava/lang/Object;+30 j com.google.inject.InjectorImpl.callInContext(Lcom/google/inject/ContextualCallable;)Ljava/lang/Object;+34 j com.google.inject.InjectorImpl$4.get()Ljava/lang/Object;+25 j com.google.inject.InjectorImpl.getInstance(Ljava/lang/Class;)Ljava/lang/Object;+5 j com.mathworks.wizard.WizardLauncher.startWizard(Lcom/mathworks/instutil/logging/AppLogger;Ljava/util/Properties;[Lcom/google/inject/Module;)Lcom/mathworks/wizard/ExitHandler;+132 j com.mathworks.wizard.WizardLauncher.start([Ljava/lang/String;[Lcom/google/inject/Module;)Lcom/mathworks/wizard/ExitHandler;+93 j com.mathworks.wizard.AbstractLauncher.launch(Ljava/util/Collection;[Lcom/google/inject/Module;)V+44 j com.mathworks.wizard.AbstractLauncher.launchStandalone([Ljava/lang/String;[Lcom/google/inject/Module;)V+53 j com.mathworks.professionalinstaller.Launcher.main([Ljava/lang/String;)V+14 v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread ) 0x000000002d008800 JavaThread "AWT-Windows" daemon [_thread_in_native, id=8096, stack(0x000000002e260000,0x000000002e360000)] 0x000000002cfa4000 JavaThread "AWT-Shutdown" [_thread_blocked, id=6268, stack(0x000000002e160000,0x000000002e260000)] 0x000000002ca16800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3280, stack(0x000000002dfb0000,0x000000002e0b0000)] 0x000000002c7f0800 JavaThread "com.google.inject.internal.Finalizer" daemon [_thread_blocked, id=7684, stack(0x00000000025a0000,0x00000000026a0000)] 0x000000002b80c000 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=5420, stack(0x000000002bfa0000,0x000000002c0a0000)] 0x000000002b808800 JavaThread "CompilerThread1" daemon [_thread_blocked, id=300, stack(0x000000002bea0000,0x000000002bfa0000)] 0x000000002b804000 JavaThread "CompilerThread0" daemon [_thread_blocked, id=5576, stack(0x000000002bda0000,0x000000002bea0000)] 0x000000002b7fd800 JavaThread "Attach Listener" daemon [_thread_blocked, id=2936, stack(0x000000002bca0000,0x000000002bda0000)] 0x000000002b7fa800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=6528, stack(0x000000002bba0000,0x000000002bca0000)] 0x000000002b769000 JavaThread "Finalizer" daemon [_thread_blocked, id=7660, stack(0x000000002baa0000,0x000000002bba0000)] 0x000000002b762800 JavaThread "Reference Handler" daemon [_thread_blocked, id=2488, stack(0x000000002b9a0000,0x000000002baa0000)] =>0x00000000009aa800 JavaThread "main" [_thread_in_Java, id=8164, stack(0x0000000000030000,0x0000000000130000)]

Other Threads: 0x000000002b756800 VMThread [stack: 0x000000002b8a0000,0x000000002b9a0000] [id=6560] 0x000000002b812000 WatcherThread [stack: 0x000000002c0a0000,0x000000002c1a0000] [id=576]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap PSYoungGen total 3648K, used 950K [0x00000000206d0000, 0x0000000020b70000, 0x000000002b170000) eden space 2688K, 4% used [0x00000000206d0000,0x00000000206ed9a0,0x0000000020970000) from space 960K, 86% used [0x0000000020980000,0x0000000020a50000,0x0000000020a70000) to space 1024K, 0% used [0x0000000020a70000,0x0000000020a70000,0x0000000020b70000) PSOldGen total 5312K, used 1260K [0x000000000b170000, 0x000000000b6a0000, 0x00000000206d0000) object space 5312K, 23% used [0x000000000b170000,0x000000000b2ab108,0x000000000b6a0000) PSPermGen total 21248K, used 13356K [0x0000000005d70000, 0x0000000007230000, 0x000000000b170000) object space 21248K, 62% used [0x0000000005d70000,0x0000000006a7b2d8,0x0000000007230000)

Dynamic libraries: 0x0000000140000000 - 0x000000014004a000 e:\softwares\matlab12\matlab\matl12aw\bin\win64\setup.exe 0x0000000077af0000 - 0x0000000077c9b000 C:\Windows\SYSTEM32\ntdll.dll 0x00000000779d0000 - 0x0000000077aef000 C:\Windows\system32\kernel32.dll 0x000007fefddb0000 - 0x000007fefde1b000 C:\Windows\system32\KERNELBASE.dll 0x000007fef2f70000 - 0x000007fef3029000 e:\softwares\matlab12\matlab\matl12aw\bin\win64\java_launcher.dll 0x000007fefed30000 - 0x000007fefeda1000 C:\Windows\system32\SHLWAPI.dll 0x000007fefe0b0000 - 0x000007fefe117000 C:\Windows\system32\GDI32.dll 0x00000000778d0000 - 0x00000000779ca000 C:\Windows\system32\USER32.dll 0x000007fefe380000 - 0x000007fefe38e000 C:\Windows\system32\LPK.dll 0x000007fefe7e0000 - 0x000007fefe8aa000 C:\Windows\system32\USP10.dll 0x000007fefe390000 - 0x000007fefe42f000 C:\Windows\system32\msvcrt.dll 0x000007fefc890000 - 0x000007fefc89c000 C:\Windows\system32\VERSION.dll 0x000007fefefd0000 - 0x000007feffd56000 C:\Windows\system32\SHELL32.dll 0x000007fefd920000 - 0x000007fefd977000 C:\Windows\system32\apphelp.dll 0x000007fef33a0000 - 0x000007fef33fa000 C:\Windows\AppPatch\AppPatch64\AcLayers.DLL 0x000007fefb960000 - 0x000007fefb9d0000 C:\Windows\system32\WINSPOOL.DRV 0x000007fef8910000 - 0x000007fef8928000 C:\Windows\system32\MPR.dll 0x000007fefe6b0000 - 0x000007fefe7de000 C:\Windows\system32\RPCRT4.dll 0x000007fedf380000 - 0x000007fedf7e7000 C:\Windows\AppPatch\AppPatch64\AcXtrnal.DLL 0x000007fef8ac0000 - 0x000007fef8b11000 C:\Windows\AppPatch\AppPatch64\AcGenral.DLL 0x000007fefd8f0000 - 0x000007fefd915000 C:\Windows\system32\SspiCli.dll 0x000007fefde20000 - 0x000007fefe021000 C:\Windows\system32\ole32.dll 0x0000000073a30000 - 0x0000000073a33000 C:\Windows\system32\sfc.dll 0x000007fef9d80000 - 0x000007fef9d90000 C:\Windows\system32\sfc_os.DLL 0x000007fefca70000 - 0x000007fefca8e000 C:\Windows\system32\USERENV.dll 0x000007fefda50000 - 0x000007fefda5f000 C:\Windows\system32\profapi.dll 0x000007fefbb70000 - 0x000007fefbb88000 C:\Windows\system32\dwmapi.dll 0x000007fefe280000 - 0x000007fefe35b000 C:\Windows\system32\ADVAPI32.dll 0x000007fefe360000 - 0x000007fefe37f000 C:\Windows\SYSTEM32\sechost.dll 0x000007fefed00000 - 0x000007fefed2e000 C:\Windows\system32\IMM32.DLL 0x000007fefe120000 - 0x000007fefe229000 C:\Windows\system32\MSCTF.dll 0x000007fefbf40000 - 0x000007fefbf96000 C:\Windows\system32\uxtheme.dll 0x0000000078870000 - 0x0000000078ecd000 e:\softwares\matlab12\matlab\matl12aw\sys\java\jre\win64\jre\bin\server\jvm.dll 0x000007fefc330000 - 0x000007fefc36b000 C:\Windows\system32\WINMM.dll 0x000007fefd980000 - 0x000007fefd98f000 C:\Windows\system32\CRYPTBASE.dll 0x000000007a440000 - 0x000000007a44e000 e:\softwares\matlab12\matlab\matl12aw\sys\java\jre\win64\jre\bin\verify.dll 0x000000007a070000 - 0x000000007a097000 e:\softwares\matlab12\matlab\matl12aw\sys\java\jre\win64\jre\bin\java.dll 0x000000007a540000 - 0x000000007a54a000 e:\softwares\matlab12\matlab\matl12aw\sys\java\jre\win64\jre\bin\hpi.dll 0x0000000077cb0000 - 0x0000000077cb7000 C:\Windows\system32\PSAPI.DLL 0x000000007a370000 - 0x000000007a382000 e:\softwares\matlab12\matlab\matl12aw\sys\java\jre\win64\jre\bin\zip.dll 0x000000007a230000 - 0x000000007a247000 E:\Softwares\Matlab12\MATLAB\matl12aw\sys\java\jre\win64\jre\bin\net.dll 0x000007fefe430000 - 0x000007fefe47d000 C:\Windows\system32\WS2_32.dll 0x000007fefecf0000 - 0x000007fefecf8000 C:\Windows\system32\NSI.dll 0x000007fefd2c0000 - 0x000007fefd314000 C:\Windows\system32\mswsock.dll 0x000007fefd2b0000 - 0x000007fefd2b7000 C:\Windows\System32\wship6.dll 0x000000007a500000 - 0x000000007a50b000 E:\Softwares\Matlab12\MATLAB\matl12aw\sys\java\jre\win64\jre\bin\nio.dll 0x0000000073150000 - 0x0000000073311000 E:\Softwares\Matlab12\MATLAB\matl12aw\sys\java\jre\win64\jre\bin\awt.dll 0x000007fefdb00000 - 0x000007fefdba0000 C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16385_none_a44af8ec57f961cf\comctl32.dll 0x0000000075b90000 - 0x0000000075bfb000 E:\Softwares\Matlab12\MATLAB\matl12aw\sys\java\jre\win64\jre\bin\fontmanager.dll

VM Arguments: jvm_args: -Djava.ext.dirs=e:\softwares\matlab12\matlab\matl12aw\sys\java\jre\win64\jre\\lib\ext;e:\softwares\matlab12\matlab\matl12aw\java\jar;e:\softwares\matlab12\matlab\matl12aw\java\jarext;e:\softwares\matlab12\matlab\matl12aw\java\jarext\axis2;e:\softwares\matlab12\matlab\matl12aw\java\jarext\guice;e:\softwares\matlab12\matlab\matl12aw\java\jarext\webservices vfprintf -Xmx512m java_command: unknown Launcher Type: generic

Environment Variables: PATH=e:\softwares\matlab12\matlab\matl12aw\bin\win64;C:\Program Files\Broadcom\Broadcom 802.11\Driver;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\WIDCOMM\Bluetooth Software\;C:\Program Files\WIDCOMM\Bluetooth Software\syswow64;C:\Program Files\Microsoft\Web Platform Installer\;C:\Program Files (x86)\Microsoft ASP.NET\ASP.NET Web Pages\v1.0\;C:\Program Files\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files\MATLAB\R2010a\runtime\win64;C:\Program Files\MATLAB\R2010a\bin;C:\Program Files (x86)\Windows Kits\8.0\Windows Performance Toolkit\ USERNAME=Omer OS=Windows_NT PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 42 Stepping 7, GenuineIntel

--------------- S Y S T E M ---------------

OS: Windows Vista Build 6000

CPU:total 4 (8 cores per cpu, 2 threads per core) family 6 model 42 stepping 7, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, sse4.2, ht

Memory: 4k page, physical 4140912k(1713044k free), swap 8279928k(5311456k free)

vm_info: Java HotSpot™ 64-Bit Server VM (14.3-b01) for windows-amd64 JRE (1.6.0_17-b04), built on Oct 11 2009 00:46:08 by "java_re" with MS VC++ 8.0

time: Sun Oct 27 20:13:05 2013 elapsed time: 7 seconds

"

now ive already installed R2010a but i want to isntall 2012 .. ive uninstalled 2010 and then tried again but it does the same thing ....

PLEASE HELP :(

[Walter Roberson]

duplicates http://www.mathworks.com/matlabcentral/answers/104037-cannot-install-r2012a-on-windows-7-64bit