Matlab Academy - Unable to login because the user has no entitled products

Hi guys,

for some reason I am no longer able to use the 2 hour matlab academy course.. After login I end up at the Activation-Key tab where I get the message "Unable to login because the user has no entitled products". Below is a field for the activation key.

I am a student and my university has a campus license.. Typing in the key just greys out "Next" and I am stuck. Am I missing something?

Thanks in advance!

Best regards, Andreas

Answer 1

[Jarrod Rivituso]

To be able to log in to the MATLAB Onramp course on MATLAB Academy, you must have a MathWorks Account associated with a valid license. The license requirements are the same as the requirements to connect to the cloud in MATLAB mobile ( http://www.mathworks.com/mobile/system-requirements.html )

To see what licenses your MathWorks account is associated to, or to associate to new licenses, use the license center: https://www.mathworks.com/licensecenter

Note – There is a difference between a license number and an activation key. Currently, only the license center allows you to associate to a license using either a license number or an activation key.

Answer 2

[Image Analyst]

Either contact your university or the Mathworks. Here is the Mathworks official answer: click here

[Andreas Goser]

Hello Image Analyst. Looks like you made a mistake with that link. This does not seem to be a related topic.

[Image Analyst]

Well it was just the closest one of yours that I had that basically said "ask your licensing questions to the Mathworks, not here in Answers forum". If you have another such answer that seems better, I'll start using that.

[Andreas Goser]

Ahhhh! Got it! You meant the category of questions, not the specific one. That's OK then. Side note: Only the answers from "MathWorks Support" should be treated as "official".

About the specific question: I will try to find somebody to help with this.

[Andreas Goser]

I created an "official" article now