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Matlab Academy - Unable to login because the user has no entitled products

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Andreas
Andreas on 14 Dec 2014
Commented: Andreas Goser on 18 Dec 2014
Hi guys,
for some reason I am no longer able to use the 2 hour matlab academy course.. After login I end up at the Activation-Key tab where I get the message "Unable to login because the user has no entitled products". Below is a field for the activation key.
I am a student and my university has a campus license.. Typing in the key just greys out "Next" and I am stuck. Am I missing something?
Thanks in advance!
Best regards, Andreas

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Answers (2)

Jarrod Rivituso
Jarrod Rivituso on 17 Dec 2014
To be able to log in to the MATLAB Onramp course on MATLAB Academy, you must have a MathWorks Account associated with a valid license. The license requirements are the same as the requirements to connect to the cloud in MATLAB mobile ( http://www.mathworks.com/mobile/system-requirements.html )
To see what licenses your MathWorks account is associated to, or to associate to new licenses, use the license center: https://www.mathworks.com/licensecenter
Note – There is a difference between a license number and an activation key. Currently, only the license center allows you to associate to a license using either a license number or an activation key.

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Image Analyst
Image Analyst on 14 Dec 2014
Either contact your university or the Mathworks. Here is the Mathworks official answer: click here

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Image Analyst
Image Analyst on 15 Dec 2014
Well it was just the closest one of yours that I had that basically said "ask your licensing questions to the Mathworks, not here in Answers forum". If you have another such answer that seems better, I'll start using that.
Andreas Goser
Andreas Goser on 15 Dec 2014
Ahhhh! Got it! You meant the category of questions, not the specific one. That's OK then. Side note: Only the answers from "MathWorks Support" should be treated as "official".
About the specific question: I will try to find somebody to help with this.

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