Unable to update MATLAB 2016b to 'update 7'

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Matheus Sozza
Matheus Sozza el 4 de Abr. de 2022
Respondida: Cris LaPierre el 4 de Abr. de 2022
Hello everyone.
I'm trying to update MATLAB 2016b with the "Update 7" patch (company requirement), but it is not being succesful.
I get the following message:
The log says:
Using white list: white_list.json
Release (from -r): R2016b
matlabroot (from -d): [C:\Program Files\MATLAB\R2016b]
Products dir: C:\Program Files\MATLAB\R2016b/appdata/products
Components dir: C:\Program Files\MATLAB\R2016b/appdata/components
Can anyone help me, please?
Regards!

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Cris LaPierre
Cris LaPierre el 4 de Abr. de 2022
Based on the message, it appears you need to contact support. You can do so here:
https://www.mathworks.com/support/contact_us.html

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