I cannot play videos posted by MATLAB team neither on edge nor chrome.

I cannot play videos posted by MATLAB team.

Error Code: VIDEO_CLOUD_ERR_UNKNOWN

[Cris LaPierre]

Can you share a link to the page with the video?

[Gökhan]

All of the videos, such as

Importing Your Data into MATLAB - MATLAB & Simulink (mathworks.com)

Analyzing Data with MATLAB - MATLAB & Simulink (mathworks.com)

Simulate Using Model Composer | Getting Started with the Avnet Ultra96, Part 2 - Help Center Videos - MATLAB & Simulink (mathworks.com)

[Cris LaPierre]

Can you let us know if this is still happening?

Answer 1

[Ayush Singh]

Hi Gokhan

Please refer to following MATLAB answer for troubleshooting steps related to not able to play videos on MathWorks website:

https://www.mathworks.com/matlabcentral/answers/102960-why-am-i-not-able-to-play-videos-on-the-mathworks-website

Hope it helps!

Answer 2

[Gökhan]

I have finally found out that my campus firewall prevents www.brightcove.com from opening, which is the technology provider for mathworks videos. After writing an exception for firewall, I can finally watch the videos.

[Cris LaPierre]

Thank you for providing the solution.