（bug）MATLAB Support Package for Apple iOS Sensors could't work?

When I install "MATLAB Support Package for Apple iOS Sensors" successfully,then input in command line:

m = mobiledev

Failure to load the device plug-in.

I have tried other similar commands such as "mobiledevlist", which gives the same error. I'm looking forward to the official fix to solve the problem in time!

MATLAB 2024a，windows 10 22H2

[Torsten]

https://uk.mathworks.com/matlabcentral/answers/2115556-why-do-i-get-the-failure-to-load-the-device-plug-in-when-connecting-with-android-mobile-device

If this doesn't work, you should contact MATLAB support.

[cui,xingxing]

@Torsten

thanks very much, this link works for me.

[cui,xingxing]

@Torsten

When I first encountered this error, I successfully resolved the issue by adding "C:\Program Files\MATLAB\R2024a\bin\win64" to the system environment variable directory, as suggested in the answer. However, after uninstalling the "MATLAB Support Package for Apple iOS Sensors" and reinstalling it, the same error occurred again. Even after re-adding the environment variable, logging in with the same account on both mobile and PC, and enabling all the necessary flags, the error persists!

[cui,xingxing]

Unfortunately, Mathworks technical support was also unable to resolve my issue. Currently, I have found a viable workaround:

1. Use MATLAB Online.
2. Utilize the desktop version of MATLAB R2023b or earlier.

[Yilei Zheng]

Could you share what MATLAB version and "MATLAB support package for Apple iOS sensors" version you had? We tried with 2024a update 6 + MATLAB support package for Apple iOS sensors 24.1.3, it should solve the issue. We did put a fix to address this "Failure to load the device plug-in" issue and it was released during July. Thanks!

[cui,xingxing]

Android Phone: Huawei HONOR Play4T Pro, HarmonyOS Version: 3.0.0, Model Name: AQM-AL10

Apple Phone: iPhone - iPhoneSE

MATLAB 2024b prerelease version, Windows 10 22H2

Plugin Version: Android and iOS both 24.2.0

Previously, I was using R2024a and didn't pay attention to the specific update number. Later, I directly upgraded to the R2024b prerelease version, but it still doesn't work.

Thank you for your reply!

[Yilei Zheng]

MATLAB 2024b release is out. Could you try install 2024b with latest MATLAB support package 24.2.0? Hope it solved the issue.

[cui,xingxing]

Fortunately, the R2024b official version is fine.