R2016a guide starts with "do you want to create a question dialog" and crashes == solved

When I start GUIDe i receive the "Guide Quick Start" window where I'm asked if I want to create a question Dialog. Either clicking yes or know I get some Errors in the command window. Please see Screen shot below,

[Walter Roberson]

Are you using multiple monitors? Are you using a high resolution display? Which version of MS Windows are you using? When you start MATLAB do you get any warning about using opengl? What does

opengl info

return? What kind of graphics card do you have?

[MoinMoin]

Hi, Thanks for your reply. Here are the answers :

Are you using multiple monitors? No

Are you using a high resolution display? 1600x900 (ThinkPad T530)

Which version of MS Windows are you using? 8.1 pro. 64-bit

When you start MATLAB do you get any warning about using opengl? No, I haven't seen any

What kind of graphics card do you have?_ Intel® HD Graphics 4000 // NVIDIA NVS 5400M

Output of "OpenGL info :

I forced my Laptop to use the builtin graphics and got the same error. here is the "OpenGL info" Output for this configuration

Hope this Information helps to find the root cause. Thanks in advance

[Walter Roberson]

Unfortunately nothing looks odd about that configuration, so I do not have any idea what is happening.

Answer 1

[MoinMoin]

The issue is solved.

The internal function dialog.m was shadowed by another function with the same Name in the Matlab path. After renaming the additional file in the user folder guide starts well.

Thanks to the Matworks customer Support Team.

Answer 2

[Dave Behera]

Can you try resetting the default settings with these commands and see if it helps?

>> restoredefaultpath
>> rehash toolboxcache

[MoinMoin]

Hi Dave,

thank's for your answer. I followed the suggested steps without any success. The behavior hasn't changed.

Any more suggestions are appreciated.

Thanks again