Why doesn't getncbidata work?

Code that was previously working fine that uses getgenpept and other NCBI Entrez tools now crashes giving e.g. "The key Q8GA98 was not found in the protein database at this time. Please check that the input is a valid accession number or try again."

Does anyone know if this is a transient problem with NCBI or a permanent problem?

[Steven Lord]

Which release of MATLAB and Bioinformatics Toolbox are you using?

When was the last time you used the code that previously worked and the getgenpept call succeeded? Five minutes ago, this morning, yesterday, last week, last month, etc.? [This gives a window for when the problem first manifested that may help in investigating the cause.]

By "now crashes" I assume you mean calling getgenpept throws a MATLAB error not that it causes MATLAB to bring up the "MATLAB has encountered an internal error" dialog. Is that correct?

[Luuk van Oosten]

Dear Michael Rust,

The error you show has a note attached. Did you check the bug report mentioned in the note (bug report nr: 492836. Have you tried the workaround mentioned there?

Answer 1

[Paola Favaretto]

After the transition to https at NCBI (effective November 2016), GETGENBANK, GETGENPEPT and other functions accessing NCBI web servers fail.

You can download a patch here .