Invalid MEX file error while running CAN communication demo

Hi, I am getting the below error while trying to run demo demoVNTSL_CANCommunication using the Vehicular network toolbox:

Unable to query hardware information for the selected CAN channel object. Invalid MEX-file 'C:\Program Files\Matlab\R2016b\toolbox\vnt\vnt\mexVectorXLDriverLibrary.mexw64': The specified module could not be found.. I checked for dependencies using dependency walker software and found problems in LIBMX.DLL and VXLAPI64.dll.

Answer 1

[Vinod]

I suspect you don't have your software installed correctly. Specifically I suspect you need to install the Hardware Support Package for Vector devices.

Can you please contact tech support and create a new case if you are unable to resolve this problem?