My Matlab Online R2018a is not working properly. What should I do?

It is getting stuck at loading screen and not performing any of the commands typed.

[Rik]

Most contributors here are just volunteers, so for some problems we can't help you. It seems like this is something that we can't solve from outside of Mathworks, so you should contact them with this issue. You can contact support with the Contact Us button at the top of the page.

[Siddhi Das]

Thank You! I'll do that.

Answer 1

[Naga]

If this issue has appeared unexpectedly, it might be due to a temporary server outage. You can check the current status of MATLAB services by visiting the following page: https://status.mathworks.com/. Please verify if the MATLAB Online service was unavailable during the time you experienced the issue.

Alternatively, you might want to try using a different browser, such as Google Chrome or Mozilla Firefox. According to the official documentation, Google Chrome is the recommended browser. For more information, please refer to the following documentation: https://www.mathworks.com/support/requirements/browser-requirements.html.