Error in extracting CTF file / Could not close zip entry that was open for read

Hello, I'm using software that runs on Matlab runtime R2016b (9.1) x64 on windows 8.1

When I run the exe from a command line it exits with the following:

C:\>Error in extracting CTF file to 'L:\Temp\Alex\Alex\mcrCache9.1\FlopFa0'. Details: 'Could not close zip entry that was open for read' Could not access the MATLAB Runtime component cache. Details: Some error has occurred in the file: b:\matlab\standalone\mclmcr\core\mclctffileextractor.cpp, at line: 64. The error message is: Error in extracting CTF file to 'L:\Temp\Alex\Alex\mcrCache9.1\FlopFa0'. Details: 'Could not close zip entry that was open for read'

L:\Temp is the environment var temp.

So far I've tried:

• reinstalling (including deleting the runtime dir after uninstall)
• installing to different drives
• moving the temp folder to other drives

But the error is the same. If anyone could offer any insight/suggestiosn I'd appreciate it.

Thanks

Answer 1

[Karan Singh]

Hi @Alex Maher,

The issue could be caused by the folder containing the MATLAB Runtime component cache if the file permissions prevent a read, or the file was corrupted.

Go to the directory

 "C:\Users\<userid >\AppData\Local\Temp\<userid>\mcrCacheX.XX" 

and delete the folder so it can be regenerated. I think it could resolve the issue.

Karan

Answer 2

[Alex Maher]

LOL thanks, I love that you answered the question albeit 6.5 years later. That's awesome.

I must have found a workaround ;-)

A