Got my Uni licence activation code but not recognised when I attempt to install Matlab in Ubuntu 14.04

Hi Mathworks,

Hopefully an easy one for the experts here. I requested a Matlab activation key from my Uni (which has an ongoing site licence agreement) which I received by email, in the form:

xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

However, when I run the installer from the Ubuntu terminal, Matlab window opens to start the installation, but the installation key is not recognised. I get an error: "You have entered an invalid File Installation key". Could you please help me? I attempted couple of different versions such as the 2015a (the one that seems to be compatible with another matlab based software I run) and 2018b (the most recent one).

Thank you,

George

[GioPapas81]

In fact, I may be confusing the File Installation key with the Activation code. I have registered my licence, how do I get the File Installation key please?

Answer 1

[Naman Bhaia]

Hey,

From your question it appears that you may have been inputting the Activation Key into the File Installation Key window. An Activation Key associates you with a License, while a File Installation Key allows you to complete an offline installation (on a machine that does not have access to the internet). If you are looking to complete an offline installation, you will need to receive a File Installation Key from the Administrator of the License. Otherwise, you should be able to continue through the Installation by logging into your MathWorks Account, rather than providing a File Installation Key. The installation process instructions, and instructional video can be found here.