'C:\Users\​(username)​\AppData\L​ocal\Temp\​tmw1559585​889441\arc​hives\win6​4\examples​\matlabmob​ile_win64_​1547168396​.enc' does not exist matlab error

Hi so I am trying to install Mathlab on my laptop with windows 10 as the operating system. While installing the program around the 30% mark I get this error,

'C:\Users\AppData\Local\Temp\tmw1559585889441\archives\win64\examples\matlabmobile_win64_1547168396.enc' does not exist.

I don't know what to do at this point I have tried restarting the installation and redownloading everything and nothing seems to work. Any help would be greatly appreciated.

Answer 1

[Abhas]

Hi @Stephen Peltzer,

The error message you're encountering during MATLAB installation on Windows 10—specifically, "'C:\Users\AppData\Local\Temp\tmw...\archives\win64\examples\matlabmobile_win64_1547168396.enc' does not exist" indicates that the installer is attempting to access a file that is missing or was not downloaded correctly.

You can try the below steps to solve the issue:

1. Download the MATLAB installer from the below official MathWorks link: https://www.mathworks.com/downloads/
2. Temporarily disable your antivirus and firewall during installation.
3. Press "Win + R", type "%temp%", and press Enter. Delete all files in the temporary folder.
4. Navigate to the temporary directory mentioned in the error message. Look for log files (e.g., "mathworks_username.log") and review them for specific errors.

I hope this helps!