MATLAB Answers

Challenges Installing Online Files

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Putumani Mbambe
Putumani Mbambe on 24 Jul 2019
Answered: Dheeraj Singh on 4 Oct 2019
Hi
I receive the message below when I am installing the software. I bought the student package online.
Unable to locate required installation files.
Using a File Installation Key requires you run the installer from a MATLAB DVD or from a directory which contains files previously downloaded via the installer.
To obtain the missing files, click Back on the previous screen and select Log in with a MathWorks Account or contact your MATLAB license administrator.
Regards,
Putumani

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Answers (1)

Dheeraj Singh
Dheeraj Singh on 4 Oct 2019
Contact your sales representative to get detailed understanding about your license terms. If you don’t
know who your sales representative is, MathWorks support can help you find your sales representative:

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