MATLAB has encountered a internal problem and needs to be closed

When i try to open MATLAB simscape module example and when i try to drag the matlab simcape module elements , it says

MATLAB has encountered a internal problem and needs to be closed....

i tried many possible solutions from the matlab page nothing works, dont know what to do? Here's the report of error message.

MATLAB crash file:C:\Users\LOGASU~1\AppData\Local\Temp\matlab_crash_dump.4248-1:


--------------------------------------------------------------------------------
          Access violation detected at Tue Mar 17 07:03:15 2020 +0530
--------------------------------------------------------------------------------

Configuration:
  Crash Decoding           : Disabled - No sandbox or build area path
  Crash Mode               : continue (default)
  Default Encoding         : windows-1252
  Deployed                 : false
  Graphics Driver          : Unknown hardware 
  Graphics card 1          : Intel Corporation ( 0x8086 ) Intel(R) UHD Graphics 630 Version 26.20.100.6999 (2019-7-25)
  Graphics card 2          : NVIDIA ( 0x10de ) NVIDIA GeForce GTX 1050 Version 26.21.14.4219 (2020-1-29)
  Java Version             : Java 1.8.0_202-b08 with Oracle Corporation Java HotSpot(TM) 64-Bit Server VM mixed mode
  MATLAB Architecture      : win64
  MATLAB Entitlement ID    : 2753355
  MATLAB Root              : C:\Program Files\MATLAB\R2019b
  MATLAB Version           : 9.7.0.1296695 (R2019b) Update 4
  OpenGL                   : hardware
  Operating System         : Microsoft Windows 10 Home Single Language
  Process ID               : 4248
  Processor ID             : x86 Family 6 Model 158 Stepping 10, GenuineIntel
  Session Key              : 694eb99a-9b1d-461a-bf98-9e3a78466b17
  Window System            : Version 10.0 (Build 18363)

Fault Count: 1


Abnormal termination:
Access violation

Register State (from fault):
  RAX = 0000000000000000  RBX = 0000000000000000
  RCX = 0000000000000000  RDX = 0000000000000000
  RSP = 00000000043f24c8  RBP = 00000000043f2549
  RSI = 00000000043f2640  RDI = 00000003626c1170
 
   R8 = 000000000000000d   R9 = 0000000000000088
  R10 = 00000e1b75fbfae5  R11 = 00000000045b91d0
  R12 = 0000000000000000  R13 = 0000000000000000
  R14 = 00000003567b2640  R15 = 00000001a362d8a8
 
  RIP = 00000001a2c6cc40  EFL = 00010246
 
   CS = 0033   FS = 0053   GS = 002b

Stack Trace (from fault):
[  0] 0x00000001a2c6cc40 C:\Program Files\MATLAB\R2019b\bin\win64\sl_graphical_classes.dll+02739264 NamedItem::getName+00000000
[  1] 0x00000001a0cafc73 C:\Program Files\MATLAB\R2019b\bin\win64\libmwsimulink.dll+13171827 SLGlue::getPortConnectionImagePath+00000451
[  2] 0x000000025147abc3 C:\Program Files\MATLAB\R2019b\bin\win64\sl_datamodel.dll+00699331 SLM3I::NSInterface::PortIntf::getConnectionImagePath+00000883
[  3] 0x00000002520bf9d0 C:\Program Files\MATLAB\R2019b\bin\win64\sl_editor.dll+06289872 Simulink::GlyphDisplayRegistry::registerDisplayInfo+00294176
[  4] 0x000000025209a182 C:\Program Files\MATLAB\R2019b\bin\win64\sl_editor.dll+06136194 Simulink::GlyphDisplayRegistry::registerDisplayInfo+00140498
[  5] 0x0000000250918ffd C:\Program Files\MATLAB\R2019b\bin\win64\glue2.dll+03051517 GLUE2::Glyph::doUpdate+00000061
[  6] 0x000000025091a8e8 C:\Program Files\MATLAB\R2019b\bin\win64\glue2.dll+03057896 GLUE2::Glyph::setTransparencyRenderer+00000520
[  7] 0x000000025085e6c2 C:\Program Files\MATLAB\R2019b\bin\win64\glue2.dll+02287298 GLUE2::Graphics::suppressBadges+00005138
[  8] 0x0000000250857557 C:\Program Files\MATLAB\R2019b\bin\win64\glue2.dll+02258263 GLUE2::Graphics::forceUpdateInvalidatedGlyphs+00000503
[  9] 0x00000002508551c8 C:\Program Files\MATLAB\R2019b\bin\win64\glue2.dll+02249160 GLUE2::Graphics::disableGlyphUpdates+00000712
[ 10] 0x00000002508291b9 C:\Program Files\MATLAB\R2019b\bin\win64\glue2.dll+02068921 GLUE2::Editor::enableGraphics+00000025
[ 11] 0x0000000250af5679 C:\Program Files\MATLAB\R2019b\bin\win64\glue2.dll+05002873 GLUE2::StudioApp::openEditor+00005225
[ 12] 0x0000000250af4326 C:\Program Files\MATLAB\R2019b\bin\win64\glue2.dll+04997926 GLUE2::StudioApp::openEditor+00000278
[ 13] 0x0000000250af3ea4 C:\Program Files\MATLAB\R2019b\bin\win64\glue2.dll+04996772 GLUE2::StudioApp::openAnyEditor+00000244
[ 14] 0x000000025213cb09 C:\Program Files\MATLAB\R2019b\bin\win64\sl_editor.dll+06802185 Simulink::StudioSpawningInfo::studioApp+00009017
[ 15] 0x000000025213d3f1 C:\Program Files\MATLAB\R2019b\bin\win64\sl_editor.dll+06804465 Simulink::StudioSpawningInfo::studioApp+00011297
[ 16] 0x000000025213f82b C:\Program Files\MATLAB\R2019b\bin\win64\sl_editor.dll+06813739 Simulink::StudioSpawningInfo::studioApp+00020571
[ 17] 0x00000001a0eeb295 C:\Program Files\MATLAB\R2019b\bin\win64\libmwsimulink.dll+15512213 SlGraphDomainTypeReg::registerDomainType+00014821
[ 18] 0x00000001a0eecd1e C:\Program Files\MATLAB\R2019b\bin\win64\libmwsimulink.dll+15519006 SlGraphDomainTypeReg::registerDomainType+00021614
[ 19] 0x00000001a082957d C:\Program Files\MATLAB\R2019b\bin\win64\libmwsimulink.dll+08426877 sl::GlobalDataTransfer::setDefaultSyncTaskTransType+00081021
[ 20] 0x00000001a0829e5a C:\Program Files\MATLAB\R2019b\bin\win64\libmwsimulink.dll+08429146 sl::GlobalDataTransfer::setDefaultSyncTaskTransType+00083290
[ 21] 0x00000001a0827e9c C:\Program Files\MATLAB\R2019b\bin\win64\libmwsimulink.dll+08421020 sl::GlobalDataTransfer::setDefaultSyncTaskTransType+00075164
[ 22] 0x00000001a0884dc7 C:\Program Files\MATLAB\R2019b\bin\win64\libmwsimulink.dll+08801735 slFullSimulate+00004231
[ 23] 0x00000001a2babd66 C:\Program Files\MATLAB\R2019b\bin\win64\sl_graphical_classes.dll+01949030 slBlockDiagramLoadSave::callDispatchFunction+00000118
[ 24] 0x00000001a2bad155 C:\Program Files\MATLAB\R2019b\bin\win64\sl_graphical_classes.dll+01954133 slBlockDiagramLoadSave::destroyDispatcherFunction+00001173
[ 25] 0x000000001b6f5f2d                     bin\win64\pgo\m_dispatcher.dll+00614189 Mfh_file::dispatch_file_common+00000165
[ 26] 0x000000001b6f55ad                     bin\win64\pgo\m_dispatcher.dll+00611757 Mfh_error::lookup+00006517
[ 27] 0x000000001b6f5e81                     bin\win64\pgo\m_dispatcher.dll+00614017 Mfh_file::dispatch+00000045
[ 28] 0x000000001c445795                            bin\win64\pgo\m_lxe.dll+00284565
[ 29] 0x000000001c448530                            bin\win64\pgo\m_lxe.dll+00296240
[ 30] 0x000000001c444c0c                            bin\win64\pgo\m_lxe.dll+00281612
[ 31] 0x000000001c56929d                            bin\win64\pgo\m_lxe.dll+01479325 mwboost::archive::detail::oserializer<mwboost::archive::binary_oarchive,foundation::msg_svc::eventmgr::BaseEvent>::oserializer<mwboost::archive::binary_oarchive,foundation::msg_svc::eventmgr::BaseEvent>+00605829
[ 32] 0x000000001c436d4d                            bin\win64\pgo\m_lxe.dll+00224589
[ 33] 0x000000001c438fca                            bin\win64\pgo\m_lxe.dll+00233418
[ 34] 0x000000001c439ecd                            bin\win64\pgo\m_lxe.dll+00237261
[ 35] 0x000000001c439abf                            bin\win64\pgo\m_lxe.dll+00236223
[ 36] 0x000000001c584ab0                            bin\win64\pgo\m_lxe.dll+01591984 MathWorks::lxe::StartupLxeEngine+00043708
[ 37] 0x000000001c442592                            bin\win64\pgo\m_lxe.dll+00271762
[ 38] 0x000000001c438355                            bin\win64\pgo\m_lxe.dll+00230229
[ 39] 0x000000001c43746c                            bin\win64\pgo\m_lxe.dll+00226412
[ 40] 0x000000001c529957                            bin\win64\pgo\m_lxe.dll+01218903 mwboost::archive::detail::oserializer<mwboost::archive::binary_oarchive,foundation::msg_svc::eventmgr::BaseEvent>::oserializer<mwboost::archive::binary_oarchive,foundation::msg_svc::eventmgr::BaseEvent>+00345407
[ 41] 0x000000001c529837                            bin\win64\pgo\m_lxe.dll+01218615 mwboost::archive::detail::oserializer<mwboost::archive::binary_oarchive,foundation::msg_svc::eventmgr::BaseEvent>::oserializer<mwboost::archive::binary_oarchive,foundation::msg_svc::eventmgr::BaseEvent>+00345119
[ 42] 0x000000001c52972e                            bin\win64\pgo\m_lxe.dll+01218350 mwboost::archive::detail::oserializer<mwboost::archive::binary_oarchive,foundation::msg_svc::eventmgr::BaseEvent>::oserializer<mwboost::archive::binary_oarchive,foundation::msg_svc::eventmgr::BaseEvent>+00344854
[ 43] 0x000000001c46462f                            bin\win64\pgo\m_lxe.dll+00411183
[ 44] 0x000000001c4631d7                            bin\win64\pgo\m_lxe.dll+00405975
[ 45] 0x000000001b880972                    bin\win64\pgo\m_interpreter.dll+00067954 inFullEvalFcn+00000162
[ 46] 0x000000001b67eb25                     bin\win64\pgo\m_dispatcher.dll+00125733 Mfh_MATLAB_fn_impl::dispatch_mf_with_reuse+00000137
[ 47] 0x000000001b67107c                     bin\win64\pgo\m_dispatcher.dll+00069756 mdWhichInfo::fill_hidden_and_non_contextual+00004172
[ 48] 0x000000001b671259                     bin\win64\pgo\m_dispatcher.dll+00070233 Mfh_MATLAB_fn_impl::dispatch_with_reuse+00000045
[ 49] 0x000000001c445d1c                            bin\win64\pgo\m_lxe.dll+00285980
[ 50] 0x000000001c4490eb                            bin\win64\pgo\m_lxe.dll+00299243
[ 51] 0x000000001c449029                            bin\win64\pgo\m_lxe.dll+00299049
[ 52] 0x000000001b87bc2b                    bin\win64\pgo\m_interpreter.dll+00048171 inFullFevalFcn+00000379
[ 53] 0x000000001b67eb25                     bin\win64\pgo\m_dispatcher.dll+00125733 Mfh_MATLAB_fn_impl::dispatch_mf_with_reuse+00000137
[ 54] 0x000000001b66ed82                     bin\win64\pgo\m_dispatcher.dll+00060802 AutoPushingExecutionFrame::~AutoPushingExecutionFrame+00000770
[ 55] 0x000000001b66e1ad                     bin\win64\pgo\m_dispatcher.dll+00057773 Mfh_MATLAB_fn_impl::dispatch+00000045
[ 56] 0x000000001c445795                            bin\win64\pgo\m_lxe.dll+00284565
[ 57] 0x000000001c448530                            bin\win64\pgo\m_lxe.dll+00296240
[ 58] 0x000000001c444c0c                            bin\win64\pgo\m_lxe.dll+00281612
[ 59] 0x000000001c56929d                            bin\win64\pgo\m_lxe.dll+01479325 mwboost::archive::detail::oserializer<mwboost::archive::binary_oarchive,foundation::msg_svc::eventmgr::BaseEvent>::oserializer<mwboost::archive::binary_oarchive,foundation::msg_svc::eventmgr::BaseEvent>+00605829
[ 60] 0x000000001c436d4d                            bin\win64\pgo\m_lxe.dll+00224589
[ 61] 0x000000001c438fca                            bin\win64\pgo\m_lxe.dll+00233418
[ 62] 0x000000001c439ecd                            bin\win64\pgo\m_lxe.dll+00237261
[ 63] 0x000000001c439abf                            bin\win64\pgo\m_lxe.dll+00236223
[ 64] 0x000000001c584ab0                            bin\win64\pgo\m_lxe.dll+01591984 MathWorks::lxe::StartupLxeEngine+00043708
[ 65] 0x000000001c442592                            bin\win64\pgo\m_lxe.dll+00271762
[ 66] 0x000000001c438355                            bin\win64\pgo\m_lxe.dll+00230229
[ 67] 0x000000001c43746c                            bin\win64\pgo\m_lxe.dll+00226412
[ 68] 0x000000001c452f11                            bin\win64\pgo\m_lxe.dll+00339729
[ 69] 0x000000001c437270                            bin\win64\pgo\m_lxe.dll+00225904
[ 70] 0x000000001c5af371                            bin\win64\pgo\m_lxe.dll+01766257 MathWorks::lxe::StartupLxeEngine+00217981
[ 71] 0x000000001b6715d7                     bin\win64\pgo\m_dispatcher.dll+00071127 mdWhichInfo::find+00000787
[ 72] 0x000000001b672065                     bin\win64\pgo\m_dispatcher.dll+00073829 Mfh_file::dispatch+00000045
[ 73] 0x000000002d04fd4d                        bin\win64\pgo\mcos_impl.dll+00523597
[ 74] 0x000000002d04f6c6                        bin\win64\pgo\mcos_impl.dll+00521926
[ 75] 0x000000002d02d693                        bin\win64\pgo\mcos_impl.dll+00382611
[ 76] 0x000000002d02d0f7                        bin\win64\pgo\mcos_impl.dll+00381175
[ 77] 0x000000002d0318ca                        bin\win64\pgo\mcos_impl.dll+00399562
[ 78] 0x000000002d0315ea                        bin\win64\pgo\mcos_impl.dll+00398826
[ 79] 0x000000002d031548                        bin\win64\pgo\mcos_impl.dll+00398664
[ 80] 0x000000002d03166a                        bin\win64\pgo\mcos_impl.dll+00398954
[ 81] 0x000000001b67107c                     bin\win64\pgo\m_dispatcher.dll+00069756 mdWhichInfo::fill_hidden_and_non_contextual+00004172
[ 82] 0x000000001b671259                     bin\win64\pgo\m_dispatcher.dll+00070233 Mfh_MATLAB_fn_impl::dispatch_with_reuse+00000045
[ 83] 0x000000001c445d1c                            bin\win64\pgo\m_lxe.dll+00285980
[ 84] 0x000000001c4490eb                            bin\win64\pgo\m_lxe.dll+00299243
[ 85] 0x000000001c52a602                            bin\win64\pgo\m_lxe.dll+01222146 mwboost::archive::detail::oserializer<mwboost::archive::binary_oarchive,foundation::msg_svc::eventmgr::BaseEvent>::oserializer<mwboost::archive::binary_oarchive,foundation::msg_svc::eventmgr::BaseEvent>+00348650
[ 86] 0x000000001c52a4b8                            bin\win64\pgo\m_lxe.dll+01221816 mwboost::archive::detail::oserializer<mwboost::archive::binary_oarchive,foundation::msg_svc::eventmgr::BaseEvent>::oserializer<mwboost::archive::binary_oarchive,foundation::msg_svc::eventmgr::BaseEvent>+00348320
[ 87] 0x000000001c604816                            bin\win64\pgo\m_lxe.dll+02115606 mwboost::archive::detail::oserializer<mwboost::archive::binaryTerm_oarchive,MathWorks::lxe::ClosedAbstractionFunctionDescriptorOwningIrTree>::oserializer<mwboost::archive::binaryTerm_oarchive,MathWorks::lxe::ClosedAbstractionFunctionDescriptorOwningIrTree>+00125662
[ 88] 0x000000001c6047bd                            bin\win64\pgo\m_lxe.dll+02115517 mwboost::archive::detail::oserializer<mwboost::archive::binaryTerm_oarchive,MathWorks::lxe::ClosedAbstractionFunctionDescriptorOwningIrTree>::oserializer<mwboost::archive::binaryTerm_oarchive,MathWorks::lxe::ClosedAbstractionFunctionDescriptorOwningIrTree>+00125573
[ 89] 0x000000001c604744                            bin\win64\pgo\m_lxe.dll+02115396 mwboost::archive::detail::oserializer<mwboost::archive::binaryTerm_oarchive,MathWorks::lxe::ClosedAbstractionFunctionDescriptorOwningIrTree>::oserializer<mwboost::archive::binaryTerm_oarchive,MathWorks::lxe::ClosedAbstractionFunctionDescriptorOwningIrTree>+00125452
[ 90] 0x000000001b88647b                    bin\win64\pgo\m_interpreter.dll+00091259 inCallFcnWithTrapInDesiredWSAndPublishEvents+00000095
[ 91] 0x00000000fd00c762   C:\Program Files\MATLAB\R2019b\bin\win64\iqm.dll+00509794 iqm::BaseFEvalPlugin::inCallFcnWithTrap+00000066
[ 92] 0x00000000fd00c177   C:\Program Files\MATLAB\R2019b\bin\win64\iqm.dll+00508279 iqm::BaseFEvalPlugin::execute+00000343
[ 93] 0x00000000fd00c002   C:\Program Files\MATLAB\R2019b\bin\win64\iqm.dll+00507906 iqm::FEvalPlugin<cmddistributor::FEvalIIP>::execute+00000018
[ 94] 0x000000001b4a352e   C:\Program Files\MATLAB\R2019b\bin\win64\mcr.dll+00537902 mcr::runtime::setInterpreterThreadSingletonToCurrent+00187694
[ 95] 0x00000000fcffca21   C:\Program Files\MATLAB\R2019b\bin\win64\iqm.dll+00444961 iqm::Iqm::setupIqmFcnPtrs+00101969
[ 96] 0x00000000fcfd2ade   C:\Program Files\MATLAB\R2019b\bin\win64\iqm.dll+00273118 iqm::Iqm::create+00005102
[ 97] 0x00000000fb607500 C:\Program Files\MATLAB\R2019b\bin\win64\libmwbridge.dll+00095488 ioReadLine+00000848
[ 98] 0x00000000fb6072da C:\Program Files\MATLAB\R2019b\bin\win64\libmwbridge.dll+00094938 ioReadLine+00000298
[ 99] 0x00000000fb61abbd C:\Program Files\MATLAB\R2019b\bin\win64\libmwbridge.dll+00175037 mnDebugPrompt+00001933
[100] 0x00000000fb61a567 C:\Program Files\MATLAB\R2019b\bin\win64\libmwbridge.dll+00173415 mnDebugPrompt+00000311
[101] 0x00000000fb61aeda C:\Program Files\MATLAB\R2019b\bin\win64\libmwbridge.dll+00175834 mnParser+00000506
[102] 0x000000001b4fd5f7   C:\Program Files\MATLAB\R2019b\bin\win64\mcr.dll+00906743 mcrInstance::releaseThread+00002647
[103] 0x000000001b43a0ca   C:\Program Files\MATLAB\R2019b\bin\win64\mcr.dll+00106698 mcrOptions::set_use_license_manager+00068938
[104] 0x000000001b45a334   C:\Program Files\MATLAB\R2019b\bin\win64\mcr.dll+00238388 mcrOptions::set_use_license_manager+00200628
[105] 0x00000000fd02047e   C:\Program Files\MATLAB\R2019b\bin\win64\iqm.dll+00590974 iqm::PackagedTaskPlugin::execute+00000878
[106] 0x00000000fd020303   C:\Program Files\MATLAB\R2019b\bin\win64\iqm.dll+00590595 iqm::PackagedTaskPlugin::execute+00000499
[107] 0x000000001b4a37de   C:\Program Files\MATLAB\R2019b\bin\win64\mcr.dll+00538590 mcr::runtime::setInterpreterThreadSingletonToCurrent+00188382
[108] 0x00000000fcffca21   C:\Program Files\MATLAB\R2019b\bin\win64\iqm.dll+00444961 iqm::Iqm::setupIqmFcnPtrs+00101969
[109] 0x00000000fcfd3ab7   C:\Program Files\MATLAB\R2019b\bin\win64\iqm.dll+00277175 iqm::Iqm::create+00009159
[110] 0x00000000fcfd326d   C:\Program Files\MATLAB\R2019b\bin\win64\iqm.dll+00275053 iqm::Iqm::create+00007037
[111] 0x000000001b48120f   C:\Program Files\MATLAB\R2019b\bin\win64\mcr.dll+00397839 mcr::runtime::setInterpreterThreadSingletonToCurrent+00047631
[112] 0x000000001b4817fe   C:\Program Files\MATLAB\R2019b\bin\win64\mcr.dll+00399358 mcr::runtime::setInterpreterThreadSingletonToCurrent+00049150
[113] 0x000000001b48040c   C:\Program Files\MATLAB\R2019b\bin\win64\mcr.dll+00394252 mcr::runtime::setInterpreterThreadSingletonToCurrent+00044044
[114] 0x000000001b5427d6   C:\Program Files\MATLAB\R2019b\bin\win64\mcr.dll+01189846 mcr::mvm::detail::activateMcr+00016598
[115] 0x000000001b370dbf C:\Program Files\MATLAB\R2019b\bin\win64\MVMLocal.dll+00396735 mvm_server::inproc::LocalFactory::terminate+00187135
[116] 0x00000000fa9e7c10   C:\Program Files\MATLAB\R2019b\bin\win64\mvm.dll+01801232 mvm::detail::SessionImpl::initWithOptions+00000736
[117] 0x00000000fa9e8941   C:\Program Files\MATLAB\R2019b\bin\win64\mvm.dll+01804609 mvm::detail::SessionImpl::runMain+00000081
[118] 0x00000000fa9e8bc7   C:\Program Files\MATLAB\R2019b\bin\win64\mvm.dll+01805255 mvm::detail::SessionImpl::runMatlabDesktop+00000279
[119] 0x000000014000782c C:\Program Files\MATLAB\R2019b\bin\win64\MATLAB.exe+00030764 mwboost::serialization::singleton_module::unlock+00001180
[120] 0x000000014000870a C:\Program Files\MATLAB\R2019b\bin\win64\MATLAB.exe+00034570 mwboost::serialization::singleton_module::unlock+00004986
[121] 0x00007ffe77b87bd4                   C:\Windows\System32\KERNEL32.DLL+00097236 BaseThreadInitThunk+00000020
[122] 0x00007ffe7804ced1                      C:\Windows\SYSTEM32\ntdll.dll+00446161 RtlUserThreadStart+00000033


Program State:

Most Recent Tool Interaction:
Editor 1: tools idle, class Simulink::MoveTool is most recently active tool since Tue Mar 17 06:53:13 2020
		

Please do needful. Thanks in advance

[Erdem Yusuf Gökduman]

I have the same issue. Did you solved the problem?

[BHARANISHRAJ D S]

Yeah the problem was solved. I uninstalled matlab and installed new version.

Answer 1

[BHARANISHRAJ D S]

Problem solved. But it cost 12GB of data. No any solutions except uninstalling the matlab and installing it again as of i know.

Thank you.