RoadRunner license activation failure
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Greetings,
New user here. I have a license file and the roadrunner application (installed). When I attempt to use it, I get an error:
License checkout failed Error -9
Your username does not match the username in the license file
To run on this computer, you must run the Activation client to reactivate your license.
A second attempt to launch RoadRunner and using the license file option has a different error:
Unable to checkout license: No license for product (-1)
Please advise. Thx
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Respuestas (2)
Kshitij Chhabra
el 18 de Jun. de 2020
Hi Shawn,
From the question, I understand that you are not able to run your Mathworks product even after having a license for the same. This error usually comes up because of making changes to username while the process. The best way to rectify it is to reactivate the product.
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Shawn Allen
el 18 de Jun. de 2020
2 comentarios
Kshitij Chhabra
el 22 de Jun. de 2020
Hi Shawn,
Just reactivating the product should solve the problem
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