Error using connector.​internal.d​oEnsureSer​viceOn

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Dong Soo Woo
Dong Soo Woo el 29 de Dic. de 2020
Comentada: Vineeth Nair el 4 de En. de 2021
I am having a trouble using Add-Ons in matlab. I am currently working on a drone project, which uses Ryze Tello, and I am trying to download tello package. However, whenever I click on the Add-Ons, the following error comes up. Could you please help me step by step? I do not know how to change or use firewall.
Thank you!!

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Vineeth Nair
Vineeth Nair el 30 de Dic. de 2020
You need to allow MATLAB throught the Firewall. The Firewall settings depends on your OS. If you are using windows 10 , follow this link to allow MATLAB through the Windows firewall
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Dong Soo Woo
Dong Soo Woo el 1 de En. de 2021
I have tried the firewall according to the link, but it does not work. Is there any other way that I can try?
Vineeth Nair
Vineeth Nair el 4 de En. de 2021
This might need some investigation. Please reach out to us at https://www.mathworks.com/support/contact_us.html.

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