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Unable to entry the license key at installation

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Florian Buehler
Florian Buehler el 19 de Feb. de 2021
Comentada: Walter Roberson el 1 de Mzo. de 2021
When I am trying to install Matlab, I am not able to entry the licese key path or anything at the intallation. As seen in the image.
When I try to type or paste anything in the textfield, nothing happens
Is there a way around to enter the license file path (by saving it at the right place), or is there another way around this?
I am using Archlinux.
  16 comentarios
Florian Buehler
Florian Buehler el 23 de Feb. de 2021
@Walter Roberson No, pasting is also not possible.
Walter Roberson
Walter Roberson el 23 de Feb. de 2021
I have a vague memory that in some of the cases, the technical cause was tracked down to needing to delete/rename one of the mathworks-supplied DLLs to let the system DLL take over. However, I could easily be wrong. I seldom use Linux... the problem has simply come up enough over the years that I was able to recognize it being likely to be a linux-related problem.

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Respuestas (1)

Deepak Meena
Deepak Meena el 26 de Feb. de 2021
Editada: Deepak Meena el 26 de Feb. de 2021
Hi Florian,
I see there are multiple issue you are facing , I will try to answer all of them one by one:
1) Issue regarding File installation key : As Jan correctly mentioned , you will get File installation key when you are trying to install MATLAB offline and using DVD. So you should go for the second which will direct you towards Mathworks Login page.
2) Unable to type in text field : This has been known issue is Linux based OS. Refer to this doc for workarounds:https://www.mathworks.com/support/bugreports/details/1797911
3) Error connecting Mathworks login page : This is also a known issue . Refer to this answer
  2 comentarios
Florian Buehler
Florian Buehler el 1 de Mzo. de 2021
Sorry for my late response.
Regarding the text field input: I have tried quite a few workarounds, like other desktop envierements (dwm, gnomw, xfce, ..) and also other possible fixes, like not using the mouse, or switching window focus, and so on. However I am not sure what is meant with "Change the window focus mode to "click" instead of "mouse" in the settings.". Since this is the only textbox, which does not work, and I should not need to use it anyway, I would just ignore it.
Regarding the Mathworks login page: There I have some problems with a few of these instructions:
The Proxy: It says, that on Mac and Linux, the proxy has to be entered manually. I think, that this is in the "Connection Settings" window, right? And what do I have to enter there?
The firewall and antivirus should not be a problem, since I dont have a antivirus installed, and other users were able to install their matlab on the same network.

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