Why do I get the error 337: "The information you provided could not be processed. Please check your input and try again." when activating/installing my MATLAB?
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MathWorks Support Team
el 27 de Nov. de 2012
Editada: MathWorks Support Team
el 11 de Dic. de 2024
When performing an online installation & activation I get the following error after entering my MathWorks account credentials:
ERROR: Error 337: The information you provided could not be processed. Please check your input and try again.
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MathWorks Support Team
el 6 de Dic. de 2024
Editada: MathWorks Support Team
el 11 de Dic. de 2024
This error can occur when the activation process fails. Try performing the activation again in 15 minutes. If you are still unable to complete the process, doing a manual activation can bypass this issue. See the MATLAB Answer link below for more details.
How do I activate MATLAB without an internet connection?
This error may also occur if you are attempting to activate MATLAB automatically to a Concurrent license. End users on a Concurrent license need the license server details in order to use the license. These details may be stored in a license file that may be used for activation, in an environment variable, or other in another place. See the documentation link below for more details.
Activate MATLAB Installation Manually
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