Why do I get the error 337: "The information you provided could not be processed. Please check your input and try again." when activating/installing my MATLAB?

17 visualizaciones (últimos 30 días)
When performing an online installation & activation I get the following error after entering my MathWorks account credentials:
ERROR: Error 337: The information you provided could not be processed. Please check your input and try again.

Respuesta aceptada

MathWorks Support Team
MathWorks Support Team el 6 de Dic. de 2024
Editada: MathWorks Support Team el 11 de Dic. de 2024
This error can occur when the activation process fails. Try performing the activation again in 15 minutes. If you are still unable to complete the process, doing a manual activation can bypass this issue. See the MATLAB Answer link below for more details.

How do I activate MATLAB without an internet connection?
This error may also occur if you are attempting to activate MATLAB automatically to a Concurrent license. End users on a Concurrent license need the license server details in order to use the license. These details may be stored in a license file that may be used for activation, in an environment variable, or other in another place. See the documentation link below for more details.

Activate MATLAB Installation Manually

Más respuestas (0)

Categorías

Más información sobre Introduction to Installation and Licensing en Help Center y File Exchange.

Etiquetas

Aún no se han introducido etiquetas.

Productos


Versión

R2008a

Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!

Translated by