Sales and Support
Sell and support MathWorks products and services.
MathWorks customers do amazing things with MATLAB and Simulink, and nearly 100 additional products. Our sales and support teams work with the world's most creative and innovative engineers, scientists, researchers, academics, and organizations.
We hire top sales talent around the world – find the role that fits you best.
Meet Our Sales and Support Teams
Commercial Sales
Can you articulate the technical and business proposition of groundbreaking software to customers at the world's top corporations? Top performers are able to:
- Sell to new and existing accounts in industries ranging from aerospace and automotive to finance and communications, or focus on a defined territory
- Grow your territory through sound prospecting strategies
- Set aggressive goals
- Work collaboratively with customer-facing engineers to learn about customers and help solve their problems
- Listen intently to customers’ complex requirements
- Communicate effectively with decision makers
Education Sales
Working with faculty and researchers at over 6500 of the world's top universities, our education sales staff:
- Strive to make MATLAB and Simulink ubiquitous in engineering, science, math, and business
- Show perseverance, resourcefulness, and flexibility in navigating the decision-making landscape of a modern university
- Use data to inform sales strategies
Team members have diverse skills and backgrounds in scholarly publishing, research, and selling complex technologies in the academic market.
Sales Support
This team works with new and existing customers, responding to customer inquiries by phone or online, qualifying leads, sending opportunities to sales reps, and handling software maintenance sales and renewals.
We're looking for self-motivated, professional, and collaborative team members who want to improve their selling abilities, including:
- Candidates with experience in customer-facing roles
- Existing sales professionals in technology
- New graduates looking for the chance to excel quickly and grow with sales training and coaching
Technical Sales Engineering
These teams work on in-house projects and with customers worldwide to apply MATLAB and Simulink to real-world challenges. We hire graduates with Bachelor's, Master's, or PhD's in engineering, science, and computer science programs to work on these teams:
- Application Engineering
- Consulting
- Pre-Sales Engineering
- Post-Sales Engineering
- Training Services
Some roles are integral to the sales process, and others help after the point of sale, with technical training and ensuring the successful adoption of MathWorks products in customers' research, exploration, design, and development processes.
Customer Support
This team works directly with customers by telephone, email, or chat, on topics ranging from answering licensing questions to troubleshooting customers' installation and configuration problems.
We're looking for team members who:
- Hold a technical or nontechnical Bachelor's degree
- Enjoy working collaboratively to look for new and innovative ways to solve problems
- Have a natural curiosity for emerging technologies such as cloud computing and virtualization
- Are interested in working across different OS platforms (Windows, Linux, and Mac)
- Strive to make every customer interaction a WOW experience
Sales Operations
Sales Operations is responsible for the design and evolution of our selling model, our sales roles, CRM and reporting tools, business process improvements, vendor selections, and contract reviews.
We look for team members with:
- A fundamental understanding of the software sales cycle
- The ability to identify opportunities for business process improvement
- Analytical capabilities to provide hindsight, insight, and foresight
- Collaboration skills to work with cross-functional teams
